Category: Professional Development

14 Things Smart Leaders are Doing Right Now

By Jeff Berthelsen on 03/16 at 04:11 AM

Explore ways to improve your business from the inside out. But don't forget to pounce on outside opportunities, too.

By Ray Silverstein

Confidence

By Jeff Berthelsen on 03/16 at 03:53 AM

by Dr. Tony Alessandra

Wowing Your Customers in a Lackluster World

By Jeff Berthelsen on 03/16 at 03:49 AM

By Robert (Bob) W. Lucas

Anchor Your Relationships

By Jeff Berthelsen on 03/16 at 03:45 AM

by Chris Widener

Influence/Associations

By Jeff Berthelsen on 03/16 at 03:34 AM

by Jim Rohn

Audio Podcast:  Eat the Frog

By Jeff Berthelsen on 09/07 at 03:38 PM

Video Podcast:  Using Adversity to Your Advantage

By Jeff Berthelsen on 08/29 at 07:44 PM

Today’s Economy Gives you Room—to Grow and Move Ahead, as an Individual and as a Professional

By Alice Adams on 07/08 at 07:30 AM

Funeral Service is no Place for “isms”

By Alice Adams on 07/04 at 06:54 PM

Funeral Service Networking Tips

By Alice Adams on 06/27 at 05:17 PM

Networking skills are something that every professional – inside and outside funeral service -- should work to develop and refine.

Questioning Techniques

By Alice Adams on 06/27 at 04:41 PM

Asking questions is the best way to understand the needs of your clients. Anyone can ask a question -- but the truly skilled funeral professional knows what, why, and how to ask questions that will truly help his clients.

Death and Funeral Rituals - Confucianism

By Alice Adams on 06/27 at 01:18 PM

As Texas continues to be transformed into the proverbial melting pot, are you ready to serve all the people in your community?

What Do You Know About Universal Precautions. . .Really? And What Are You Doing To Comply?

By Alice Adams on 06/27 at 12:25 PM

It’s all about universal blood and bodily fluids – and this information can save your life!

Want To Be Profitable?  Include New Green Options

By Alice Adams on 06/22 at 07:25 PM

By 2020, an estimated $1 trillion will be spent annually on green products and funeral services – and this number will increase as more Americans become concerned about the environment.

Networking to Build Mutually-beneficial Relationships

By Alice Adams on 06/08 at 01:58 PM

“It’s not WHAT you know or WHO you know but HOW MANY you know that counts.”

Eleven Phrases To Become A More Effective Funeral Director

By Alice Adams on 06/08 at 01:24 PM

There are more than 884,000 words in the English language, depending on which dictionary you use.  However, there are only 11 phrases – made up of a few of these words – that make you a truly effective communicator.

Burn-out Unanimous: An Important 12-Step Program for Funeral Directors

By Alice Adams on 06/07 at 05:43 PM

Burn-out happens several times throughout life.  It could come in college, in a relationship, in business or in mid-life. If you feel as if you’re starting to burn out here are some things you can do to avoid it.